PRIVACY POLICY 

At thecardinalconcepts.com, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.

As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

Collecting Information
• When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date).
• When submitting a question to customer service, provide your email address and any additional information to help us answer your question. We’ll respond as quickly as possible.
• Communications with you about your purchase, account information, or customer service needs.
• To improve our business.

What Are Cookies and Do We Use Them?
Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us.

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer’s browser. It holds information a site may need to interact with you and personalize your experience. At thecardinalconcepts.com, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at thecardinalconcepts.com. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session ID cookie, you can’t add merchandise to your bag and carry it to Checkout.

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At thecardinalconcepts.com, we use persistent cookies to give you a more personalized shopping experience and to help you navigate our store more efficiently. We will use your information to enhance your site experience. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will tell you how you can take these steps.

Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At thecardinalconcepts.com, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.

We also use cookies to look at how groups, rather than individuals, use our website. In our physical stores, we can observe which aisles and departments are most heavily trafficked and determine what displays or sales are the most successful. Then, we can identify ways to improve the customer experience. On the web, cookies help us develop a similar understanding so that we can continue to improve the arrangement, product offerings, and merchandise placement you see at thecardinalconcepts.com.

How Do We Use Your Information?
We may use your information in a number of ways, including the following:
• In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.
• To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
• To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.

Sharing Information
For the purpose of operating our business, we may transfer information between Cardinal Concepts and our preferred service providers who use that information only to conduct Cardinal Concepts business. For example, they may handle Cardinal Concepts credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Links to Other Sites
thecardinalconcepts.com contains links to other sites that are not owned or controlled by Cardinal Concepts. Please be aware that we are not responsible for the privacy practices of such other sites. Be careful of disclosing any of your personal information when leaving our site. We encourage you to be aware when you leave our site and to read the privacy statements of every website that collects personally identifiable information. This Privacy Statement applies only to information collected by Cardinal Concepts’ website.

Thank you for shopping Cardinal Concepts.